+91 79040 46766

Privacy Policy

Last Updated: September 2026

CHICKZEN FRESH (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and online ordering services.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

1. Information We Collect

When you use our website, place an order, contact us, or communicate with us, we may collect information such as:

  • Name
  • Mobile / WhatsApp number
  • Email address
  • Delivery address
  • Billing information
  • Order details
  • Payment-related information
  • Information you provide through contact or enquiry forms
  • Any other information you voluntarily provide to us

2. How We Use Your Information

We may use the information collected to:

  • Process and fulfill your orders
  • Arrange delivery to your address
  • Contact you regarding your order
  • Respond to enquiries and customer-support requests
  • Confirm payments and transactions
  • Maintain records of orders and customer interactions
  • Improve our website and services
  • Communicate important service-related information

We will use your information only for legitimate business purposes connected with providing our products and services.

3. Payment Information

Online payments may be processed through third-party payment gateway providers.

Your payment may be handled directly by the relevant payment service provider. Customers should refer to the payment provider’s applicable privacy policy and terms for information about how payment data is processed.

CHICKZEN FRESH does not intentionally request customers to share sensitive payment credentials such as card PINs, passwords, or OTPs through email, WhatsApp, phone calls, or website forms.

4. Delivery Information

To fulfill an order, we may use your name, phone number, and delivery address to arrange and complete delivery.

We may also contact you using the phone number or WhatsApp number provided during checkout if communication is necessary regarding your order.

5. WhatsApp and Communication

If you contact CHICKZEN FRESH through WhatsApp or provide your WhatsApp number for order-related communication, we may use that information to respond to your enquiry, provide order updates, or assist with delivery.

WhatsApp services are operated by a third party and may be subject to their own terms and privacy practices.

6. Cookies

Our website may use cookies or similar technologies to support essential website functions, remember certain preferences, improve the user experience, and understand how the website is being used.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Information Sharing

We do not sell or rent your personal information to third parties.

We may share relevant information when necessary to provide our services, including with:

  • Payment service providers
  • Delivery or logistics partners
  • Website or technology service providers
  • Service providers assisting us with website operations
  • Government authorities or law-enforcement agencies where legally required

Only information reasonably necessary for the relevant purpose should be shared.

8. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

9. Data Retention

We may retain customer information for as long as reasonably necessary to:

  • Fulfill orders
  • Maintain business and transaction records
  • Provide customer support
  • Meet legal, regulatory, accounting, or other legitimate business requirements
  • Resolve disputes and enforce our policies

When information is no longer required for these purposes, it may be deleted or securely disposed of where appropriate.

10. Third-Party Services

Our website may contain links to or use services provided by third parties, including payment, communication, mapping, hosting, or other service providers.

CHICKZEN FRESH is not responsible for the privacy practices of third-party websites or services. We recommend reviewing their respective privacy policies before providing personal information.

11. Children’s Privacy

Our website and services are intended for general customers and are not specifically directed toward children.

We do not knowingly request or collect personal information from children for independent use of our services.

12. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information held by us.

For privacy-related requests, please contact us using the details provided below.

13. Changes to This Privacy Policy

CHICKZEN FRESH may update this Privacy Policy from time to time to reflect changes in our services, practices, or applicable requirements.

Any updated version will be published on this page with the revised “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

CHICKZEN FRESH
Irumbuliyur, Tambaram,
Chennai, Tamil Nadu, India

Phone / WhatsApp: +91 79040 46766
Email: kathirskpvr@gmail.com