+91 79040 46766

Shipping & Delivery Policy

Last Updated: September 2026

At CHICKZEN FRESH, we aim to deliver fresh poultry and egg products to our customers with care and convenience.

1. Delivery Area

CHICKZEN FRESH currently provides delivery to selected serviceable locations around Irumbuliyur, Tambaram, Chennai.

Delivery availability may depend on the customer’s location and operational coverage.

We may expand our delivery service to additional areas in the future.

2. Delivery Charges

Applicable delivery charges, if any, will be displayed during checkout before the order is confirmed.

Delivery charges may vary depending on the delivery location, order value, or applicable delivery arrangements.

3. Delivery Time

We prepare fresh poultry products after receiving orders, wherever applicable.

Estimated delivery times will be communicated or displayed during the ordering process.

Delivery times may vary depending on:

  • Order volume
  • Product availability
  • Delivery location
  • Traffic conditions
  • Weather conditions
  • Operational circumstances
  • Other unforeseen delays

The delivery time shown at checkout is an estimated timeframe and not a guaranteed delivery time.

4. Order Processing

Orders will be processed after successful order confirmation and payment, where applicable.

Fresh poultry products may require additional preparation time for cleaning, cutting, packing, and dispatch.

If there is a significant delay or an issue affecting your order, our team may contact you using the phone number or WhatsApp number provided during checkout.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

Please check your delivery details carefully before placing the order.

CHICKZEN FRESH cannot be held responsible for delivery difficulties caused by:

  • Incorrect address
  • Incomplete address
  • Incorrect phone number
  • Customer being unavailable
  • Inability to access the delivery location

6. Receiving Your Order

Customers are requested to be available at the delivery address when the order is expected to arrive.

Please check the order and packaging at the time of delivery and contact us promptly if you notice an issue with the products received.

7. Fresh & Perishable Products

Chicken, country chicken, quail, and eggs are food products and, in many cases, perishable items.

For this reason, customers should receive their orders promptly and follow appropriate storage and handling practices after delivery.

Once the order has been successfully delivered, CHICKZEN FRESH cannot be responsible for deterioration caused by improper storage or handling after delivery.

8. Delivery Delays

While we make reasonable efforts to deliver orders within the estimated timeframe, delays can occur because of circumstances beyond our reasonable control.

These may include severe weather, traffic, unexpected operational issues, public restrictions, or other unforeseen circumstances.

9. Failed Delivery

If delivery cannot be completed because the customer is unavailable or the provided delivery information is incorrect, our team may contact the customer to arrange an appropriate solution.

Additional delivery charges may apply where a re-delivery is required, subject to our applicable delivery terms.

10. Order Cancellation

Because our products are fresh and perishable, cancellation may not be possible once an order has entered preparation or processing.

Please refer to our Cancellation & Refund Policy for complete information.

11. Contact Us

For questions regarding delivery or an existing order, please contact us:

CHICKZEN FRESH
Irumbuliyur, Tambaram,
Chennai, Tamil Nadu, India

Phone / WhatsApp: +91 79040 46766
Email: kathirskpvr@gmail.com